FAQ's
Frequently Asked Questions (FAQs) – Ebuyshop
Welcome to our FAQ section! Here you'll find quick answers to the most common questions about shopping with Ebuyshop. If you need more help, feel free to contact us anytime.
1. How do I place an order on Ebuyshop?
Simply browse our website, add your desired products to the cart, and proceed to checkout. Fill in your details and place the order. We’ll contact you via call or WhatsApp to confirm your order before shipping.
2. When will I receive my order?
Orders are shipped within 24–48 hours after confirmation, and delivery usually takes 7–8 business days depending on your location.
3. Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery on most products.
Note: Please ensure your address includes a clear landmark and your contact number is correct and reachable for a successful delivery.
4. How do I confirm my order?
After placing your order, our team will contact you via call or WhatsApp. Orders are shipped only after your confirmation.
5. How can I track my order?
Once your order is shipped, a tracking ID will be shared with you via WhatsApp or SMS. You can use it to track your shipment in real-time.
6. What if I miss the confirmation call or message?
If we are unable to reach you within 3 business days, your order may be delayed or canceled. Please ensure your phone is reachable after placing the order.
7. Are there any shipping charges?
Shipping charges, if applicable, will be displayed at checkout before you make the payment.
8. Do you ship to all locations in India?
We deliver to most pin codes across India. If you're unsure whether we deliver to your area, feel free to contact us.
9. Can I cancel my order?
Yes, you can cancel your order before it is shipped by contacting us via WhatsApp or phone.
10. How can I contact Ebuyshop?
We’re always here to help!
📞 Phone/WhatsApp: 9801908314
📧 Email: support@ebuyshop.in
Still have questions? Get in touch with us — we're happy to assist you.